Optimize your Operations Cost & Bring in Real-time Tracking
Keep your customers & the entire delivery process connected, with customized cloud communication solutions
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Ensure streamlined communication for delivery executives on the go, timely notifications to customers, personalized calling, automated feedback, surveys and much more. Elevate your logistics and delivery service on an automated omni-channel platform for refined customer experience.
Get real-time updates on the inventory status just by processing automated calls to customers in standard operational procedures.
Delivery executives can communicate in real-time with customers and reschedule calls in case a customer missed a call from the delivery agent.
Customer calls are routed and patched to the agent who has contacted the same customer previously based on the contact details to ensure a comfortable customer experience.
Identify the positive and negative customer sentiments via keyword spotting and people intelligence to reduce unhappy customers into happy ones.
To ensure the confidentiality of your sales and leads data, our databases are highly secured and protected.
End-to-end cloud customer experience management ensuring secured and reliable service to deliver enhanced customer experience.
Track every order in real-time and keep your customers updated and offer seamless customer interaction.
Cloud based inbound & outbound contact center enables logistics & delivery providers to offer enhanced customer service.
Transcribe all customer calls to instantly detect the logistics/delivery related phrases/keywords/queries of customers.
By launching instant video calls customers can connect with delivery executives to share directions.
Enable location based virtual business numbers to track & monitor logistics/delivery related customers calls for better call management.
Telecallers can efficiently place calls from anywhere to the customers to share logistics/delivery related updates.
Send logistics/delivery related tracking updates via automated messaging services.
Send personalized greetings to customers along with courier tracking updates & more.
Mask delivery agents' contact details when they connect with your customers & vice versa.
Integrate an advanced toll free solution to supercharge customer engagement with easy to remember 1800 numbers.
Streamline your business communication process with our robust solutions to engage with your customers on their preferred channel by offering a personalized journey.
One platform for all communication channels
Integrates with all leading CRMs
Enabling enterprise-grade security for businesses
Expand your business at ease on a smart technology platform without any limitations
Customized solutions with quick deployment on cloud
Always available for 24x7 support to serve businesses better
Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.